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Help and Support

Phone Support

Have a question? We’re here to help. To receive a quick answer, fill out the form below and click "Submit"; or call us at 800-873-4757 - Monday through Friday, 8:30 am to 5:00 pm, Eastern Standard Time (EST).

Click the Links below to view Flash movie help files

Fill-in and save ACORD Forms (38 seconds)
Combine forms into one PDF file for easy emailing (35 seconds)
How to embed signatures onto ACORD Forms (50 seconds)
How to save copies of forms for record keeping (25 seconds)
How to setup Adobe Reader to work with forms (45 seconds)
Working with Contacts - save time by auto-filling data (58 seconds)
Working with Policies, Payments and Invoices (110 seconds)
How to print reports (58 seconds)
Bring in forms and contacts that have been imported by Choices (102 seconds)
How to merge Certificate templates and Holders - New Feature
Add scanned documents and images - New Feature
Save time by allowing your insureds to self-serve their Certificates - New Feature
Learn how Choices Real Time™ Saves Real Time


Contact Us

You can reach us Monday through Friday, 8:30 a.m. to 5:00 p.m. EST.

Our mailing address:

Choices Software, Inc.
200 Broadway, Suite 203
Lynnfield, MA  01940

Phone: 1 800-873-4757
Email:  choices@acords.com
Fax:  781-593-2790
Web: http://www.acords.com

We Care About What You Are Thinking

Have a question or suggestion? Please fill out the form below and click "Submit", or call 800-873-4757, Monday through Friday, 8:30 am to 5:00 pm, Eastern Standard Time.


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Self-Serve Certificates

 Save time by allowing your insureds/clients to self-serve Certificates. Ask us about this new option. View more

Add Signatures

 Scanned signatures can now be added to ACORD Forms, allowing users to submit forms directly from Agency Anywhere without requiring that a producer sign the forms by hand. View more